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What if I miss or cannot make my class time?

Updated this week

If you know you cannot make class ahead of time please cancel in the NYP app or by logging into your account here at least 12 hours before the start of your class to avoid a cancellation fee.

Students must check in with our studio reps by the class start time. We recommend arriving a few minutes early to ensure you’re checked in properly. If you are not checked in when class begins, your spot will be released to the next student on the waitlist.

Missed Reservations, or “no shows”, result in a $48 charge (10% off a full priced drop-in class). Class credits will be returned to all accounts.

Any adjustment to reformer classes, including cancellation, made 12 hours or less before class start time will result in a reservation adjustment charge of $15.

All students, regardless of membership status, are subject to all booking fees. We are unable to provide refunds for Reservation Adjustments or Missed Reservation fees.

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