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How Do I Make Changes to My Membership?

Learn how to request changes to your New York Pilates membership, including plan adjustments, pauses and cancellations, through NYP Support.

We’re here to make any membership changes simple and seamless.

Requesting a Membership Update

For plan adjustments, pauses, or cancellations, visit the Customer Support page on our website and select “MESSAGE US,” or use the chat icon to contact our team. Monthly memberships have no long-term commitment, and you can cancel or pause after your first 30 days, as stated on our pricing page. For annual memberships, ask our team to confirm the terms that apply to your plan.

Our team will review your request and get back to you as soon as possible.

Need Immediate Assistance?

If your billing date is approaching or you need help right away, you’re welcome to stop by the studio and our team will assist you.

We appreciate you being part of NYP and hope to see you in class soon 🤍

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